Changing to a Registration Status of Permanent

Patients who are sentenced for longer than 6 months can choose to register permanently at the Prison Practice and complete a Registration form. To change a patient’s registration status:

  1. From Registration, select the patient required, see Viewing a Registration Record.
    Note - If there is no patient registered that meets your criteria, a message displays stating: A patient could not be found. Select OK and try again.
  2. Select Action - Re-registration:

  3. The Registration - Personal Details screen displays:

  4. Select Applied from Registration Statusand select OK.
  5. The Registration - Card Type displays.
  6. Select the appropriate response:
    • FP4 medical card
    • FP13 ex services card
    • FP58 pink baby card - Do Not Use
    • None of these
  7. Select OK.
  8. The Registration Card - General screen displays with the patient’s home address completed automatically.

  9. In Previous GP, enter "Unknown" if the information is not available.
  10. Select OK.
  11. The Registration - Voluntary consent to organ donation screen displays, select either:
    • Any organ
    • The individual organs the patient has given consent to donate, or

    or, if the patient wants to opt out

    • Nothing.
  12. Select OK.
  13. The Registration Details screen displays.
  14. Select OK.
  15. If the IOS Claim - Registration Fee - Add displays, select Cancel.

The patient now a Registration Status of Applied. The status is updated to Permanent through the Registration Links process by the Health Board once they have agreed the transfer. For details on how to use Registration Links please refer to the Registration Links on screen help.

Once a patient has an Applied registration status, their registration record is frozen until an Acceptance is received and processed through Registration Links. This affects:

  • Surname
  • Forename
  • Middle name(s)
  • Gender
  • DOB
  • Primary address (PO BOX address)

In the unlikely event that a PR2 registration amendment is received while the registration record is frozen; the PR2 message is held until the patient is unfrozen, it is then processed and an acknowledgement sent to PR2.

Note - This is a highly unlikely event as requests to make patients Permanent are usually for long term patients whose details do not change. However it does highlight how important it is to process incoming Registration Links messages regularly.